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Frequently Asked Questions

How do I contact Pua technical services?

She advised claimants with questions to call (833) 604-0774 or email [email protected] And she urged those involved in the verification process to save the agency’s number in their contacts as “Ohio Unemployment.” That would “prevent any calls from our staff from going directly to voicemail,” she said.

How do I access my Pua account in Ohio?

If you have an existing PUA account, you still can access it by entering your Social Security number and password below. If you need to file an appeal, please visit PUAA.jfs.ohio.gov. Full access to online PUA accounts is no longer available. To make any changes to your account, please call (833) 604-0774.

When can I apply for Pua benefits?

In addition, new PUA applications will continue to be accepted through Wednesday, October 6, 2021, but only for weeks of unemployment prior to September 4, 2021. Individuals in this situation must call the PUA Call Center at 1-877-644-6562 for assistance. PEUC benefits were an extension of traditional unemployment benefits.

What happens if my Pua claim is under appeal or pending approval?

Update: If your PUA claim is under appeal or pending approval after September 4, 2021, you may be eligible for retroactive payments. In addition, new PUA applications will continue to be accepted through Wednesday, October 6, 2021, but only for weeks of unemployment prior to September 4, 2021.


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