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Frequently Asked Questions

What happens if I receive a Pua letter?

The PUA program generally communicates to claimants via email, so this letter may be the first piece of mail flagging people to potential fraud. If you received a letter and already reported identify theft to the agency, you can disregard it.

Is the ODJFS erroneously flagging Ohioan's Pua claims as fraud?

They were assured that back pay would be given. On July 15, the ODJFS erroneously and maliciously flagged over 226,000 Ohioan's PUA claims as fraud, most of which are erroneous flags as these individuals did provide their proof of income, proof of identity and banking information upon filing and these claims were not approved until they did so.

Is the PUA program hacked?

Teets said the state's systems haven't been hacked, and some of the claims had already been flagged for fraud — meaning no payment was issued. The PUA program generally communicates to claimants via email, so this letter may be the first piece of mail flagging people to potential fraud.

What happens if my Pua claim is under appeal or pending approval?

Update: If your PUA claim is under appeal or pending approval after September 4, 2021, you may be eligible for retroactive payments. In addition, new PUA applications will continue to be accepted through Wednesday, October 6, 2021, but only for weeks of unemployment prior to September 4, 2021.


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