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Frequently Asked Questions

How do I contact Pua?

You will need staff assistance. Please call the PUA Call Center at (833) 604-0774 or email [email protected]

How do I get my Pua claim backdated?

Please call the PUA Call Center at (832) 604-0774 for more information. Prior to September 4, 2021, you may fill out and submit this online form to request that a PUA claim be backdated. Be aware that federal legislation limits the ability of unemployment offices to backdate some PUA claims.

Who is eligible for Pua?

The PUA program supported self-employed individuals, independent contractors and others who don’t qualify for traditional unemployment benefits. Individuals not eligible for traditional unemployment benefits were potentially eligible for PUA. This included those whose earnings in their previous wages averaged less than $280 per week.


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