ITSM - What Is ITSM? - ServiceNow
IT Service Management (ITSM) might seem complicated at first, but it’s actually quite simple. You’ve probably provided ITSM services in the form of an IT service desk or help desk. In this context, you may have answered questions about why your network is slow, how to connect to a VPN remotely, or where to process a request for a new laptop.
DA: 42 PA: 100 MOZ Rank: 57